After-Sales Support

DreamCare

For every question, a Dreamcore answer.

Get after-sales support through DreamCare and SPACEBAR for troubleshooting, servicing, warranty guidance, upgrades, and everything you need after your Dreamcore PC arrives. It’s simple exactly how support should be.

Contact Customer Service

5.0

Google reviews from Dreamcore customers

Mon–Fri

11:00AM–7:00PM, Saturdays by appointment

Ways to reach us — SPACEBAR chat or DreamCentre visit

Before your visit

A few steps to prep.

Have your order details.

Keep your invoice, order number, or registered contact details ready so our team can identify your system faster.

Bring the essentials.

For servicing, bring your PC and any relevant accessories such as power cables, display cables, or peripherals.

Back up your data.

Before any service or diagnostic check, back up important files to protect your data and personal information.

Describe the issue.

Share what happened, when it started, and any error messages you see so our customer service team can guide you better.

DreamCentre

Support starts at DreamCentre.

Explore the space where customers meet our team, experience Dreamcore systems, and get support through SPACEBAR.

DreamCentre interior and customer experience area

SPACEBAR support experience.

Speak with our team for after-sales enquiries, service guidance, and product support.

DreamCentre customer support and experience area

Personal guidance.

Get clear answers for your system, warranty, and upgrade needs.

Built for discovery.

Experience Dreamcore systems and explore what fits your next setup.

Explore upgrades.

Find the right components and accessories for your build.

Customer-first care.

Support that continues after your PC leaves our hands.

Quality checked.

Backed by real technicians who understand your system.

Customer Experience

Trusted by Dreamcore customers.

Our 5-star Google reviews reflect the experience we aim to deliver: quality builds, reliable service, and customer care that continues after your PC leaves our hands.

Zeph Cai

Good sales support from arif for pc recommendation, and after sales support from shanice for my delivery status and software purchase. Overall a nice buying experience from dreamcore

Fatin Ilyana

My experience with Dreamcore was fantastic and customer service was prompt and friendly! They were patient with me despite my lack of knowledge and would definitely recommend my peers to buy from Dreamcore! Shanice in particular was super great and accomodating~ I love my new pc!

June Lam

Special Thanks to Shanice and team for delivering an amazing PC! Your care and consideration for your customers is greatly appreciated! Good Job! Will recommend!

Khian Hao Lim

Good PC. Good service.

Elfy Andika

Built my first gaming pc here. Tried asking quotes from other pc builders and boutiques but Dreamcore's staff Shanice was extremely patient and accomodating with me. I truly am grateful with her services and politeness even though I was being very indecisive even till the very end. Yet, she still remained calm and polite till the very end. Dreamcore, I would like to say that you have a very commendable staff in your company. Shanice has been nothing but friendly, polite, well-mannered and professional throughout our conversations and deals. I would rate her 10/10 for her services and award her with EOTM or maybe even EOTY! Thanks for making my dream come true, Dreamcore, especially Shanice! Words can't even thank you enough.

Yihui

I had an excellent experience getting a new computer through Shanice, the key Account Manager at Dreamcore. I was in a rush to build a custom power workstation, and Shanice was exceptionally prompt with her replies. She remained patient throughout my changing requests as I was trying to balance between budget and performance, and she worked closely with me all the way until we reached a combination that I was satisfied with :) With the current shortage of computer parts, she kept me updated on the progress of my order and actively sourced alternatives for components that went out of stock, to ensure that my computer can be delivered within the promised timeframe. I highly recommend her to anyone looking to build your own custom computer~!

Nazrul Hisyam

Quick response on availability of monitor. Managed to get my new monitor within 2 hours. Shanice was very helpful and quick with her responses.

JL Long

It's a pleasant experience dealing with Shanice. She was always able to respond promptly. My 2nd time buying from dreamcore. The first one lasted me more than 10 years. Thanks for giving a decade of entertainment.

Charles Sng (aMusephotographer)

I bought my first Dreamcore Workstation more than 6 years ago and it is still running very well. Due to work demands, I bought a new workstation from Dreamcore again, and I am happy to share that their dedication to services and quality of product are still top-notch! The new workstation runs very well and the OS and drivers were already updated. The components are all of top quality and state of the art. My money is definitely very well spent, and they will have my support again when my workstation shows its age....but that might be another 6 years later! Definitely 5 stars to them! A shoutout to Sean for his dedicated and attentive service too! Update April 2026: Had a minor issue which requires the service team expert to service my PC. Aaron came over to my place and did an excellent job on checking, servicing, and explaining to me on the workings of the PC and how to maintain it well in future. If there is anyone who asks me which brand to recommend for buying customizable PC, I will definitely recommend Dreamcore for their excellent products and after sales services!

Marx Lui

First time purchasing a PC and I’m glad I chose Dreamcore! Shoutout to Mithul during the tech show for answering taking the time to answer my questions and not hard selling me. Ethan was also quick to answer my queries about the timeliness of my PC build and I managed to collect my PC during the date he stated. Will definitely be back here for upgrades if I need and recommend friends and family as well! 😁

DreamCare FAQ

Need help after your purchase?

DreamCare and SPACEBAR are here for your after-sales needs, from system questions and technical support to warranty guidance, servicing, and future upgrade advice.